Harbourfront Media Solutions Inc.
621 – 550 West Broadway, Vancouver, BC, V5Z 0E9
Last Updated: July 2025
Harbourfront Media Solutions Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website at harbourfrontmediasolutions.com (“Website”) or interact with our services. By using our Website, you agree to the practices described in this Privacy Policy.
1. Data Controller
Harbourfront Media Solutions Inc., located at 621 – 550 West Broadway, Vancouver, BC, V5Z 0E9, is responsible for handling your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and applicable Canadian privacy laws.
2. Personal Information We Collect
We may collect the following information:
- Contact Information: Name, email address, phone number, company name, and any other details you provide when submitting inquiries, requesting services, or communicating with us.
- Usage Data: IP address, browser type, device identifiers, pages visited, session duration, and other usage data collected via cookies and analytics technologies.
- Client Service Data: Information provided by clients required to deliver our media and marketing services, as outlined in a separate agreement.
3. How We Collect Information
- Directly from You: When you fill out forms, send us emails, or otherwise interact with our Website or services.
- Automatically: Through cookies, analytics tools (such as Google Analytics), and other tracking technologies that monitor usage and performance.
- From Third Parties: If you are referred by a business partner or if external platforms provide information necessary to deliver our services (subject to applicable laws).
4. How We Use Your Information
We use your personal information for the following purposes, under lawful grounds:
- To Provide Services: Respond to inquiries, deliver marketing and media solutions, and fulfill contractual obligations.
- To Improve the Website: Analyze user activity and help optimize the functionality and performance of our Website.
- For Communications: Send updates, newsletters, or marketing materials, if you have opted in to receive them.
- To Comply with Legal Requirements: Satisfy obligations under Canadian law and regulations.
- To Protect Our Interests: Prevent fraudulent activity, ensure security, and enforce our Terms and Conditions.
5. Cookies and Tracking Technologies
- We use cookies and related technologies to enhance your Website experience, analyze usage trends, and deliver relevant content.
- Types of cookies may include:
- Essential Cookies: Required for Website operation.
- Analytics Cookies: Help us understand how visitors use the site.
- Preference Cookies: Allow us to remember your settings and preferences.
- You may manage your cookie settings through your browser.
6. Sharing Your Information
We may share your personal information with:
- Service Providers: Third parties that support our operations or Website (such as hosting, analytics, or email services) under strict confidentiality.
- Business Partners: Only as necessary to deliver our services and only with your consent or as outlined in an agreement.
- Legal Authorities: If required to comply with the law, protect our rights, or respond to lawful requests.
We do not sell your personal information.
7. International Data Transfers
If your personal information is transferred outside Canada (for example, to the US), we will take steps required by law to ensure your data remains appropriately protected, including contractual measures compliant with PIPA.
8. Data Retention
We retain personal information only as long as necessary:
- Website Usage Data: Up to 2 years.
- Contact Information: Until the purpose is fulfilled or you request deletion.
- Client Data: As stipulated in the client agreement or as legally required.
9. Your Rights
Under Canadian privacy laws, you have the right to:
- Access: Request a copy of your personal information.
- Correction: Ask that incomplete or inaccurate data be corrected.
- Deletion: Request deletion of your data (subject to legal limitations).
- Withdraw Consent: If processing is based on consent, withdraw that consent at any time.
To exercise your rights, contact us at info@harbourfrontmediasolutions.com. We will respond within the timeframe required by applicable laws.
10. Data Security
We implement appropriate technical and organizational measures—including encryption and access restrictions—to safeguard your personal information against loss, misuse, or unauthorized access. However, no system can guarantee absolute security.
11. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
12. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18 (or under the legal age of majority in your jurisdiction). We do not knowingly collect information from children. If we discover such data has been collected, we will promptly delete it.
13. Updates to This Privacy Policy
We may update this Policy to reflect changes in our practices or to comply with legal requirements. The updated version will be posted on this page with the revised date. Continued use of our Website constitutes acceptance of the updated Policy.
14. Contact Information
For questions about this Privacy Policy, your personal information, or to exercise your privacy rights, please contact:
Harbourfront Media Solutions Inc.
621 – 550 West Broadway, Vancouver, BC, V5Z 0E9
Email: info@harbourfrontmediasolutions.com
Phone: 604-229-1181